Shipping Policy
Introduction:
At Koreanbed.com, we offer free shipping anywhere in India. Our goal is to ensure your order reaches you in a timely and efficient manner.
Order Processing:
- Dispatch Time: Please allow 1-3 working days for your order to be dispatched.
- Delivery Time: After dispatch, please allow an additional 8-10 working days for delivery, depending on your location.
Order Timing:
- Same-Day Shipping: Orders placed before 1 PM on business days will be shipped the same day, pending payment, security checks, and stock availability.
- Next-Day Shipping: Orders placed after 1 PM will be shipped the next business day.
- Weekend and Holiday Orders: Orders received on weekends or holidays will be dispatched the following Monday or next working day.
Shipping Delays:
- Busy Periods: During busy periods, such as holidays, shipping may be delayed.
Customized Orders:
Orders requiring customization or engraving will require an additional 10 working days to ship.
Damaged or Incorrect Products:
- Damaged Packages: If you receive a damaged package during transit, please refuse delivery and contact us for a replacement.
- Incorrect Products: If you receive an incorrect product, please do not open the packaging and contact us for a replacement. We will do our best to send you a new product as soon as possible.
Contact Us:
If you have any questions or concerns about our shipping policy, please contact us at shipping@koreanbed.com.